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We're here to help

At Bloc we are determined to provide a customer experience that is meaningful and memorable. One that goes above and beyond to display how much we value and genuinely care for our customers. Our customer experience is founded on a trifold approach:

EDUCATE AND EMPOWER

“Let us be your guide.”

• Our staff are trained experts who empower our customers to feel like they are in control to choose what’s best for their needs.
• Every one of our staff is trained to help you find exactly what is right for you.
• We offer a tailored, uncomplicated experience and believe you shouldn’t feel overwhelmed
  or uncertain when picking out a product, the experience should be fun.

CONNECT AND SUPPORT

“We’re here for you.”

• We offer unparalleled customer service founded on the premise of authentic connection and genuine care.Human connection is the heartbeat of our business.
• Our staff genuinely want our customers to feel their best.
• No matter what walk of life you are from, you’re welcome at Bloc. Our staff will make the effort to connect with you and learn how they can truly support you on your way to feeling in good spirits.
• We value conversation above transaction.

UPLIFT AND DELIGHT

“Make it memorable.”

• Our daily mission is to connect with, laugh with and uplift the lives of our customers - even if just for a second.

What you need to know

We offer three ways to shop with us:

Order ahead online for quick and easy pickup. We’re here for you.

In-store purchases, order from one of our easy-to-use, convenient self-service kiosks.  We make it easy for you to get what you need, when you need it.